welcome
New Patients
Welcome, we’re so glad you found us! At Bass Dentistry we provide gentle and compassionate dental care to patients of all ages. If you and your family are looking for a new dental home or would like to have a consultation, call, text or use the convenient online form.
New Patient Forms
Complete your paperwork in advance to reduce wait time in the office. Our new patient forms ask a series of standard questions so that we can better inform our care for each patient. To save time, download and print the forms or complete them online!
Dental Insurance
We aim to offer affordable dental services to our patients in Gastonia.
Welcome! At this time, we are accepting patients with all insurances, except for patients with Medicaid or HMO plans (which restrict filing to only in-network providers). Make sure you have your insurance information prior to your appointment so we can help you understand your coverage.
payment plan options
Membership Plans
for your entire family
Don’t have dental insurance? We offer a dental membership plan to keep costs low for regular dental treatment.
$40/month or $399/year
- 1 Basic cleaning every 6 months
- Oral Cancer screening with cleaning
- 1-2 exams/year
- X-rays as determined necessary
- 1 emergency exam with X-ray/year
- 10% off any needed treatment
$30/month or $330/year
- 1 Basic cleaning every 6 months
- Oral cancer screening with cleaning
- 1-2 exams/year
- X-rays as determined necessary
- 1 emergency exam with X-ray/year
- 10% off any needed treatment
- 1 Fluoride treatment/year
$55/month. - $595/year
- 1 periodontal maintenance every 3-4 months
- Oral cancer screening with cleaning
- 1-2 exams/year
- X-rays as determined necessary
- 1 emergency exam with X-ray/year
- 10% off any needed treatment
*Our Dental Membership Plan is NOT dental insurance; it is a loyalty membership discount plan offered by Bass Dentistry. If periodontal disease or gingivitis is present, additional treatment is necessary prior to your cleaning. A periodontal maintenance plan may also be available for those who qualify. The plans and any discounts included do not cover procedures performed outside of our practice.
Words from our Community
new patients
What to Expect on Your First Visit
New patients can expect to be warmly greeted by Heather and Julia at the front desk. You will be asked to complete paperwork in the waiting room unless you have completed it before your visit.
You will be invited to your operatory where you meet Dr. Bass and an assistant who will discuss any concerns and take needed xrays. Dr. Bass will come evaluate your dental condition, address any concerns you may have and come up with a plan to restore or maintain optimal dental health.
Depending on your treatment needs, you will meet your hygienist and proceed with your cleaning. We strive to provide the most comprehensive dental exam, and pride ourselves on getting to know our patients, especially at their initial visits. Please be aware that your first visit with us may take up to 2 hours.
Dr. Bass will provide necessary services and share her best dental practices.
If you have any previous x-rays from another dental office, just let us know. We can help you get your records sent to us.
Let's get to the Root
What Patients Ask Us Most
Do you offer personalized dental care plans?
What can I expect at my first visit?
At your first visit, we take the time to get to know you and your dental needs. You’ll start with a thorough exam and any necessary X-rays to assess your oral health and identify areas that may need attention. We’ll discuss your personal goals, review your dental history, and create a customized plan to keep your smile healthy.
Do you accept dental insurance?
While we are not in-network with insurance, we do provide itemized receipts you can use to request reimbursement from your provider. To make care accessible for everyone, we also offer Dental Membership Plans that include cleanings, exams, X-rays, emergency visits, and savings on additional treatments for adults, children, and periodontal patients.
What do I need to do after I book an appointment?
Once your appointment is scheduled, you’ll receive clear instructions on any forms or information needed before your visit. The team at Bass Dentistry will ensure a smooth check-in process, answer any questions you have, and guide you through your first visit step by step.
What do I need to know about payment, insurance, and billing?
For your convenience we accept Visa, MasterCard, Discover, and American Express. Flexible Spending Accounts (FSA’s) are also welcome. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at (704) 864-9949. Many times, a simple telephone call will clear any misunderstandings.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan but this must be done prior to the actual procedure.